Below is a real-time overview of our servers where you can check if there's any known issues.
| Server Name | HTTP | FTP | POP3 | PHP Info | Server Load | Uptime |
|---|---|---|---|---|---|---|
| cPanel SSD DE | PHP Info |
Dear bdXHost User,
Gettings from the bdXHost Server Team,
Thanks to All Users We inform you that We successfully migrated our Server from Singapore to Germany.
Singapore location faces many server issues, such as Down Server Disk and SMTP Problems.
That is why we changed the server Location. Now we have upgraded our server to the root server.
You can check our server status via this URL: https://uptime.bdxhost.com
| IP address | 136.243.112.229 |
| Host name | server.bdxhosting.com |
| IP range | 136.243.112.224-136.243.112.231 CIDR |
| ISP | Hetzner Online GmbH |
| Organization | bdXHost |
| Country |  Germany (DE) |
| Region | Saxony |
| City | Falkenstein |
| Time zone | Europe/Berlin, GMT+0200 |
| Local time | 09:49:45 (CEST) / 2023.10.11 |
| Postal Code | 08223 |
Primary Nameserver: ns1.bdxhosting.com > 136.243.112.229
Secondary Nameserver: ns2.bdxhosting.com > 136.243.112.229
We are pleased you have chosen us as your managed server solutions provider to help your project or, website become even more secure and faster online. We recognize your time is valuable, which is why we created easy-to-follow instructions to set up your Dedicated services quickly, as well as explain the features and options available with your solution.
Thank you again,
bdXHost Team
Dhaka, Bangladesh
Hello
We regret to inform you that a power failure has been reported at the Singapore Data Center. The affected servers are the SmartCloud servers and the server sgmint1.noc401.com. We would like to assure you that our dedicated DC support team is currently working on resolving this issue as a matter of utmost urgency. Rest assured, we will keep you updated on the progress and notify you promptly once the issue has been resolved.
Thank you for your understanding and patience.
Best regards,
bdXHost
Muhammad Nayem
Staff
Level-3
Hello,
We are scheduling an emergency live server upgrade with a major CPU change on the SGVIP5 server.
This has been scheduled today, 9th June, at around 3 am SGT. The current processor is being replaced with a new CPU E5-2680 V2, and no downtime is expected. We would be syncing the entire data over for all the domains and we would keep the news updated as soon as the process is initiated.
Update 1: We have completed the migration process and have successfully synchronized nearly 75% of the data. Our team has diligently worked to ensure a seamless transition and we are pleased with the progress thus far. We will continue to work diligently to ensure the remaining data is synchronized in a timely manner.
Thank you
bdXHost
Technical Team
We have scheduled the live server upgrade on April 3rd, at 4am MST. Your current server's processors will be upgraded to a new 56 CPU E5-2680 v4 along with 1.6TB older NVMe drives to being upgraded to all new 3.8TB Intel NVMe drives. We believe these improvements were needed to maintain uptime and reliability in order to keep all valued customers 100% satisfied with our services.
There will not be any downtime as its a live migration and your IP's will remain the same after migration. We will be stopping the ftp service so that no further file uploaded during this live migration. Please ensure that no customizations/uploads on your domains are done during this window to ensure error-free migration.
We would be keeping this news thread updated with migration progress once the migration has started. If you have any questions or concerns in this regard please feel free to contact technical support.
Update 1: The server load has significantly increased during the backup process, causing a delay in the migration. In order to expedite the process, we have temporarily halted the webservice.
Update 2: We are pleased to announce that the webserver has been successfully restarted and all sites are now live on the old server.
Update3 : 90% migration completed to new server.
Update4 : 99% migration completed to new server.
Update5 Restore has been fully completed and ip's routed. But, Unfortunately, the new server experienced disk-related issues, which required us to replace the OS drive.
Update6 : We have successfully replaced the operating system drive and synchronized all files, including the database.
Update7 : We are pleased to inform you that the migration process has been successfully completed with all services now stable. As previously communicated, no further action is required on your end
Please send in a support ticket or contact us via live chat if you face any issues. We will be happy to assist. We thank you for your continued patience and understanding while we were working to get this completed.
Regards,
bdXHost
Greetings!
We have scheduled the live server upgrade on September 6, 3.00 MST. There will not be any downtime as it's a live migration and your IPs will remain the same after migration. Please ensure that no customizations/uploads on your domains are done during this window to ensure error-free migration.
We will keep this news thread updated with migration progress once the migration has started. If you have any questions or concerns in this regard please feel free to contact technical support.
Update: Restore has been fully completed and it's routed. All the domains are now resolving from the new server, thank you.
As mentioned earlier, there is no change required at your end.
Please send in a support ticket or contact us via live chat if you face any issues. We will be happy to assist. We thank you for your continued patience and understanding while we were working on getting this completed.
Regards,
bdXHost.com
