Server Upgrade- Corpvip7 (Completed) (Reported)
  • Priority - Critical
  • Affecting Server - sgvip4

  • We have scheduled the live server upgrade on April 3rd, at  4am MST. Your current server's processors will be upgraded to a new 56 CPU E5-2680 v4 along with 1.6TB older NVMe drives to being upgraded to all new 3.8TB Intel NVMe drives. We believe these improvements were needed to maintain uptime and reliability in order to keep all valued customers 100% satisfied with our services.


    There will not be any downtime as its a live migration and your IP's will remain the same after migration. We will be stopping the ftp service so that no further file uploaded during this live migration. Please ensure that no customizations/uploads on your domains are done during this window to ensure error-free migration.


    We would be keeping this news thread updated with migration progress once the migration has started. If you have any questions or concerns in this regard please feel free to contact technical support.

     Update 1: The server load has significantly increased during the backup process, causing a delay in the migration. In order to expedite the process, we have temporarily halted the webservice.

     Update 2: We are pleased to announce that the webserver has been successfully restarted and all sites are now live on the old server.

     Update3 :  90% migration completed to new server. 

     Update4 :  99% migration completed to new server. 

    Update5  Restore has been fully completed and ip's routed.  But, Unfortunately, the new server experienced disk-related issues, which required us to replace the OS drive. 

    Update6 :  We have successfully replaced the operating system drive and synchronized all files, including the database.

    Update7 : We are pleased to inform you that the migration process has been successfully completed with all services now stable. As previously communicated, no further action is required on your end

    Please send in a support ticket or contact us via live chat if you face any issues. We will be happy to assist. We thank you for your continued patience and understanding while we were working to get this completed. 

     

     Regards,

    bdXHost

     

  • Date - 03/05/2023 07:34 - 04/05/2023 07:34
  • Last Updated - 04/05/2023 07:37
Server Upgrade : Corporate VIP Reseller Server- Corpvip1[completed] (Reported)
  • Priority - Critical
  • Affecting Server - sgvip4

  • Greetings!

    We have scheduled the live server upgrade on September 6, 3.00 MST. There will not be any downtime as it's a live migration and your IPs will remain the same after migration. Please ensure that no customizations/uploads on your domains are done during this window to ensure error-free migration.

    We will keep this news thread updated with migration progress once the migration has started. If you have any questions or concerns in this regard please feel free to contact technical support.

    Update:   Restore has been fully completed and it's routed. All the domains are now resolving from the new server, thank you.

    As mentioned earlier, there is no change required at your end.

    Please send in a support ticket or contact us via live chat if you face any issues. We will be happy to assist. We thank you for your continued patience and understanding while we were working on getting this completed. 

     

    Regards,

    bdXHost.com

  • Date - 21/10/2022 00:20 - 22/10/2022 00:00
  • Last Updated - 21/10/2022 00:22
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